FAQ

You have questions or suggestions?
– we are happy to help.

Please note: Our support handles requests for TM-WISO, BT-WISO, and PhaST.

If you have any questions regarding a different test procedure, please contact the respective university/institution.

Frequently asked questions

General information about the tests:

The average grades – i.e. the grades of university entrance qualifications from different schools or the Bachelor degrees from different universities – are often only comparable to a limited extent. The requirements are often very different and the grading scale is also handled differently. This led, among other things, to a judgement by the German Federal Constitutional Court which called for a second, grade-independent criterion for university admission to study programmes with restricted admissions throughout Germany. Many national and international studies have shown that cognitive tests are the most effective. They are economical to conduct and evaluate, they are objective, and they predict academic success. This makes them clearly superior to other selection criteria such as interviews, letters of recommendation or letters of motivation.

We do not want applicants from demanding (higher education) institutions or from (higher education) institutions with a strict interpretation of the grading scale to be disadvantaged when it comes to the allocation of study places. Therefore, our tests provide a criterion that is independent of grades.

Information on which university and which degree programme uses the test result can be found on the page of the respective test.

The test result is usually offset against your average university entrance qualification grade or your Bachelor’s degree grade and, if applicable, other criteria. The respective university or faculty determines how exactly these criteria are offset against each other. Please contact the respective university or faculty for details on the admissions process.

The test locations can be found on the page for the respective test. Please note that not all tests are held at all test locations. The test locations correspond to the cities where our test centres are located. You will be informed about the exact address of the test centre when you receive the invitation letter. It is not possible to provide earlier information about the exact address, as some test locations have more than one test centre and allocation to test centres will only take place after the end of the registration period.

You can choose the test location during the registration process. Only available test locations will be displayed in the registration portal. Therefore there may be differences with the table.

We offer different dates for the tests in one year. The dates depend on the application deadlines set by the universities, so that you will receive your results well before the application deadline.

You can only take the test once in each calendar year. This means that you can only repeat the test in the next calendar year.

That is decided by the respective university. Usually, the most recent test result will be scored.

No, the test items are continually exchanged and replaced by new, previously tested items. However, the basic structure of the test remains unchanged over the years.

For us as a provider there are various costs: Costs for the IT infrastructure (e.g. test system, payment system), for the test centres (e.g. workstation, test coordinator), for printing and sending the documents and for credit card fees. We would also like to pay our staff adequately for developing the tests and new items, for analysing and evaluating the tests, for organising and supervising the test implementation, for supervising the universities, and for ensuring support for participants.

We try to keep the costs for participants as low as possible through efficient processes and the use of synergies

Some of our tests can be taken in both German and English. Some universities specify the language in which you have to take the test. Please ask the university in advance. Changing the test language is currently only possible during the registration phase and is subject to fees.

If you are free to choose the language in which you can take the test, we recommend that you take the test in the language in which you feel more comfortable.

Tests in English do not replace language tests such as TOEFL or TestDaF.

Please contact the support early enough and explain your request. We will deal with each individual case carefully and individually.

Please note: If you wish to claim compensation for disadvantages, we need a current medical report from a specialist. On request, we will be happy to inform you about the exact contents of the report.

Registration:

Please check first whether the mail has possibly ended up in the spam folder or whether your letterbox is full and cannot receive any further mails. If neither is the case, try to register again. Perhaps a typing error has crept into your mail address the first time. If so, you can easily register again. If this does not work either, please contact our support.

You can only register via the online registration system during the registration phase. The online registration system will guide you through your registration. You can also find more information here.

When you register, you can then select the day of the test, the time of the test (morning or afternoon) and the test location. Only available capacities are displayed. Your registration is binding after successful payment.

By selecting the test day, test time (morning or afternoon) and the test location you reserve your place for 24 hours. With the successful payment of the participation fee your registration becomes binding. If you do not pay within 24 hours, your reservation expires. In this case, you can choose the test day, test time (morning or afternoon) and the test location again. If you have paid and your choice is still not displayed, please contact our support.

We will not pass on your data to third parties – unless you agree to the results being sent to universities.

Your data is only accessible to project members of ITB Consulting GmbH and technical service providers. The staff of the test centres only receive the data required for the identity check. We have of course committed all service providers to the protection of personal data.

You can find our privacy policy here.

You can pay by direct debit or by credit card (MasterCard, Visa). If you want to pay by credit card, it is not necessary that you are the holder of the credit card.

No, unfortunately we can no longer offer a test participation after the registration phase has ended. There is no waiting list. Later registration is not possible for organizational and legal reasons. From an organizational point of view, we close the registration phase at the latest possible date.
So please make sure to register within the registration phase.
If you have any problems with your registration, please contact our support team, preferably by e-mail, during the registration phase. The request within the registration phase does not entitle you to take the test.

You can use the “My data” link in your user account to revise the data stored in the system (if you have moved, for example) and renew your registration. You will then receive an e-mail with a confirmation link. If you click on this link, you can register for a test date this year.

Invitation and preparation

At the latest on the Monday before the test date you can download your invitation letter in the registration system. Please make sure to bring the invitation letter with you to the test. On the invitation letter you will also find the exact address of the test center.

If you have tried to download the invitation letter from a Mac or smartphone, you may receive an error message. In this case, please first try to download the invitation letter or the test result from a Windows computer.

To open the PDF file offered for download, you will need the additional program Adobe Acrobat Reader, which you can download free of charge from the Internet. Please also check if you have the latest version.

If you still cannot download your invitation letter, please contact our support.

We provide free demo versions for TM-WISO and BT-WISO for preparation. You can find the demo versions on the test page. The demo versions correspond in duration and task types the real test. You can repeat the demo version as often as you like.
There is an information brochure for the PhaST with sample tasks that can be downloaded from the PhaST page.
More tips for preparation can be found here.
We do not support fee-based preparation offers.

The address of the test center is on the invitation letter, which can be found in the registration system at least one week before the test. We will not be able to provide you with the address earlier than that because we will only assign participants to test centers at a test location after the registration phase has ended.

Some test centers are located in larger buildings. The way is then signposted from the entrance. Please plan ahead to be on time for registration. You will be informed about the exact test room when you register at the test centre.

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (ITB Consulting GmbH, Koblenzer Straße 77, 53177 Bonn; Telefax: 0228-82090-38; E-Mail: test-info@itb-consulting.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you are unexpectedly unable to attend the test on the test day, you have the option of attending another regular test date this year. Please contact our support. We will then delete your registration for the test date in question so that you can register for another test date of your choice.
A refund of fees is only possible within the fourteen-day period of withdrawal.

Procedure and duration of the test

The tests take about 4 – 5 hours including registration and admission. For the morning test you should plan on the time from 8:15 a. m. to 1:00 p. m., for the afternoon test you should plan on the time from 1:45 p.m. to 6:30 a. m.

Please allow a time buffer for train or flight bookings. We will not be responsible for any additional costs due to cancellations or rebookings at a later end of the test!

Test results:

As we need a few days for evaluation and quality assurance, your result will be made available for download in your user account or via E-Mail (PhaST) no later than ten days after the test. 

The dates are chosen so that you have enough time to send your test result to the universities before the application deadline.

You will receive your test result this way regardless of whether you have agreed to send your result to one or more universities.

You can download your test result as a detailed PDF document after the test date in the registration portal. The PDF document with your results is available for at least four weeks. Please save the result report and keep it safe.
If you would like to have your result report at a later date, you can request a copy here. A duplicate is subject to a processing fee.

If you have tried to download your test result from a Mac or Smartphone, you may receive error messages. In this case, please first try to download your test result from a Windows computer.

To open the PDF file offered for download, you will need the additional program Adobe Acrobat Reader, which you can download free of charge from the Internet. Please also check that you have the latest version.

If you still cannot download your test result, please contact our support.

First of all you will get the test result. A few days after the test date, the result is available in the registration portal. You will be informed by e-mail.

For some tests (e.g. TM-WISO) we also send a file with the results of the participants to one or more universities. Of course, we will only send your results to the university/s if you have agreed to this procedure during registration.

Important: You have to select the university(ies) in the registration form under “Transmission of the test results to…”. If you select the university/s under “Application to…”, your results will not be sent to the university/s.

For some tests it is possible that we send the results directly to the university(ies). If you refuse to send your test results to the university(ies), we will of course not send your results to the university(ies). In this case it is your responsibility to send the results to the university(ies) in time.

Basically, you are responsible for ensuring that your test results reach the universities in time for the application deadline. We always make the test results available several days before the application deadline, so that you have enough time to send the results.

If you have agreed to the transmission of your test results to the universiy(ies), we will usually send the results to the university(ies) at the same time you will receive your test results.

You can download your result in the four weeks after the results are made available in the registration portal. If you want to have your result report at a later date, you can request a copy here. A duplicate is subject to a processing fee of 9 Euro.

The grade equivalent is a linear transformation of the test result into a grade scale. Mean value and standard deviation have been determined once and are based on the HZB grades of demanding schools or bachelor grades of demanding universities, which also strictly apply the grading scale. For this reason, the grade equivalent also appears rather strict, and there are very few participants* who achieve a grade equivalent better than 1.5. The worst possible grade equivalent is 4.0.

A clear “No”!

Although the tests measure skills that are important for mastering the cognitive demands of the study program, they are not suitable for a master’s degree. But…

a) it just means that if you have a good result, you are more likely to cope well with these demands than if you have a less good result.

b) there is no threshold value above which you could be denied the aptitude to study.

c) in addition to cognitive abilities, many other factors are important for success in studies that are not or only partially considered in the test (e.g. interest, motivation, stamina, social integration, dealing with failure).

You should therefore not be discouraged by a below-average test result. It is only a statement of probability; the individual case may look different.

You may want to use the result as a kind of self-assessment and consider whether another field of study might be more suitable for you.