Support

You have questions or suggestions?
– we are happy to help!

Please note: Our support handles requests for the following tests:

If you have any questions regarding a different test procedure, please contact the respective university/institution.

Our support team is currently working from a home office. Therefore, we do not offer telephone support at the moment!

Many questions have already been frequently asked to the support. We have collected these in our FAQ. Maybe you will find your questions answered there.

Personal data is entered at your request and in your own interest. The legal basis for the associated processing of your personal data transferred to us is derived from Art. 6 para. 1 lit. f) GDPR. Here you can find our privacy policy

Any questions?
We are happy to help!